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Envelope printing problem

New Member
Posts: 3
Country: USA

Envelope printing problem

After 12 years using ACT with no problem, can't believe I'm having envelope printing issues but ACT 2010 has recently started autmomatically printing a 2nd blank envelope before each actual  envelope it's supposed to print out.  Haven't changed the template for in several years, so it can't be that. BUT, can't figure out how to make it stop.Suggestions appreciated.

Platinum Elite Contributor
Posts: 6,652
Country: USA

Re: Envelope printing problem

It is an issue with the template. Try reducing the height of the detail section. I would sugged that you start with a 1/4 inch reduction.

Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129
New Member
Posts: 3
Country: USA

Re: Envelope printing problem

thought I had it,  but it still wanted to print one and a blank. Tried to go back but now am getting "The report could not be loaded.Please verify report type is valid." This was for the basic #10 env. I tried to open #11 and got the same message. Now I'm really stumped.

New Member
Posts: 3
Country: USA

Re: Envelope printing problem

I went out and back in and was able to access it; made the change. Thank you for your help!!