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Envelope Templates

New Member
Posts: 5
Country: United States

Envelope Templates

I have made an envelope template.  When I try to print several envelopes it will not adjust to a 3 line address from a 4 line address without totally messing up the address. 

Example of #1 envelope  Company

                                    Customer Name

                                    Street Address

                                    Second Address

                                    City State Zip Code

Example of #2 envelope

                                    Company

                                    Customer Name

                                    Street Address

                                    City

                                          State   Zip Code

 

Can anyone give me some tips how to fix this problem.  Makes mass mailing impossible.

Thank You

 

 

 

 

 

 

 

 

 

 

 

 

Platinum Elite Contributor
Posts: 6,653
Country: USA

Re: Envelope Templates

It looks like you aren't using a custom field to concatenate the city state and zip fields.
Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129
New Member
Posts: 5
Country: United States

Re: Envelope Templates

Okay your answer did not help me at all.  How do I fix the problem?
Platinum Elite Contributor
Posts: 6,653
Country: USA

Re: Envelope Templates

Are you using a custom field to concatenate the city state and zip fields? If not then check the knowledge base article 14331.
Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129
New Member
Posts: 5
Country: United States

Re: Envelope Templates

Thank You.  Not an easy task but got it accomplished. 
Platinum Elite Contributor
Posts: 6,653
Country: USA

Re: Envelope Templates

Actually once you understand it it's not hard.
Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129
New Member
Posts: 5
Country: United States

Re: Envelope Templates

So my next question?  If I have an address 1 and an address 2 template set up but in my data base there is no address 2 how do I set that to collapse that so the space fills in with the City, State and Zip?
Platinum Elite Contributor
Posts: 6,653
Country: USA

Re: Envelope Templates

Set the can shrink property on the Address 2 field to Yes.
Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129
New Member
Posts: 5
Country: United States

Re: Envelope Templates

Sorry to be such a pain, but just setting the Can Shrink to yes did not fix my space problem.  Are there other steps to follow along with that change? Can you recommend a sage knowledgebase for this particular problem I am having.

Thank You

Platinum Elite Contributor
Posts: 6,653
Country: USA

Re: Envelope Templates

I don't know if there is a KB doc, I've never read them because my knowledge of the ACT! reports was gained before the were many KB documents on reports. As to your problem, watch the field vertical size and don't have any vertical overlap.
Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129