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Enable Act 2014 to Outlook 2013

Bronze Contributor
Posts: 1,393
Country: USA

Enable Act 2014 to Outlook 2013

I have of recent not been able to see that part of ACT is connected to Outlook. 

 

What is missing is the ability to click on an icon to add the contact in the current eMail to Act. 

 

Also, I do have eMail Connect installed, but in the past that had not been a problem.

 

Other parts of Act do work such as a pop-up to schedule a meeting when accepted in Outlook and the Outlook eMail dialogue when sending an eMail from Act,

 

Any suggestion on how to get it back? 

 

 

John Purdy
ACT! Premium 2016 (V. 18)
Main: HP 9470M 8GB, Win 10 Pro, & Exchange 2013 & Office 365, 32bit
Remote: Dell XPS Ultrabook with 4GB & Win 10 Pro, Office 365 32bit & Exchange 2013
Copper Super Contributor
Posts: 96
Country: New_Zealand

Re: Enable Act 2014 to Outlook 2013

John, The capability to handle this requirement is now in the Add-ins Tab in Outlook 2013.  Check the Options - Add-Ins  Settings in Outlook to ensure that the ACT! Outlook Addin has been enabled.  There have been instances where either  Outlook Updatesor an Antivirius Setting has disabled the Addin.

Copper Elite Contributor
Posts: 231
Country: Germany

Re: Enable Act 2014 to Outlook 2013

all the points mentioned above are correct, only if you do not see the plugin, you may have installed office after act was installed. in that case you may have to uninstall/reinstall ACT so that the right plugins for office2013 will Be installed.

 

regards

 

Ingo Lange

ACC since 1995
Developer of Addons for ACT

CrmAddon Factory
+1 203 541 0040