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Emails not showing up in ACT history

New Member
Posts: 8
Country: USA

Emails not showing up in ACT history

II have ACT! by Sage 2009 (11.0) Version 11.1.183.0 and Outlook 2003. This is loaded on my laptop no server. As of about a month ago the emails stopped showing up under the history tab.

 

I have searched the knowledge base and read all the threads in the Community. I have tried what you suggested here but they still do not show up in the history.

 

I do not have the Act Quick add button on Outlook. It was there at one time but not now.

 

I have checked to make sure all the Act.Outlook.Service modules are running and there is 4 showing up as running.

 

I have even tried manually dragging an email over and dropping it in the clients history but that did not show up either.

 

 

Moderator
Posts: 4,395
Country: USA

Re: Emails not showing up in ACT history

Follow the KB article below.

 

ACT! Icons Missing From Outlook® Tool Bar

New Member
Posts: 8
Country: USA

Re: Emails not showing up in ACT history

I finally did a uninstall and re-install and everything is working now.