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Emails not attaching

New Member
Posts: 1
Country: USA

Emails not attaching

I am using ACT!12 and Outlook 2003.  My emails are not attaching and I have tried EVERYTHING that has been posted and nothing is working.  When I look at my  "attach to Act! Contacts progress"  It shows it is attaching 270 messages goes through all of them stops and then starts the process all over again and they never attach.  When I first installed the program it was working fine.  I just noticed recently that it was not working properly. 

Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: Emails not attaching

Hello jeannette66,

Welcome to the ACT! Online Community. Regarding your issue, please see the information in Knowledegebase article 19948. With 270 messages queued to attach, I'm thinking the problem is the History Queue folder.

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.