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Emails disappeared today!

New Member
Posts: 2
Country: USA

Emails disappeared today!

I am using Act Pro 2012 since November 2011.  I am also using internet mail on a windows 7 64 bit computer.

 

When I opened the program & went to email, the emails that were previously "sent" were missing.  I am able to send & receive emails, but there is data in those emails that i would like to access.  Any ideas as to what to do or what went wrong?  Can I get them back?

 

Thanks for any help!

Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: Emails disappeared today!

Hello tdekker,
Welcome to the Sage ACT! Community. Are all of your emails missing or just the Sent items? Are the Sent messages still present if you access your mail account via the web?

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.

New Member
Posts: 2
Country: USA

Re: Emails disappeared today!

All emails are missing.  I don't know how to access my emails via the webb.  This is a single use system that is not on the cloud.

Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: Emails disappeared today!

tdekker,

Please see your Private Messages in this forum for further assistance.

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.