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Email problems in ACT!2008

New Member
Posts: 23
Country: UK

Email problems in ACT!2008

Sorry to be a pain, but I've still got minor problems.
Couldn't seem to remove the ACT! integration with Outlook, tried everything suggested.
Set up the Address book, email set up etc. and tried sending an email. This was sent by Outlook but not recorded in the History, made sure the editing with Word was de-selected and format set to HTML etc., but still the emails would not attach.
Then I noticed that if I wrote an email "from a template" it did attach.
Any ideas?
New Member
Posts: 7
Country: Canada

Re: Email problems in ACT!2008

If I'm interpreting your problem correctly this might help.  Do you have the History option set to "Attach to Contact" in the Composing Options?
Select Tools, Email, Composing Options
Platinum Elite Contributor
Posts: 14,524
Country: Australia