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Email problem on Act!2010

Copper Contributor
Posts: 12
Country: USA

Email problem on Act!2010

I am running Act! 2010 on a netbook with Windows 7. When the computer goes into sleep mode the Act ! email goes blank. When I close the email I get the message ""cannot delete message". To correct the problem I have to close Act!, reboot and start over. Everything runs fine until my screen saver kicks in.  What could be causing this?

 

fgrep

Bronze Super Contributor
Posts: 1,170
Country: USA

Re: Email problem on Act!2010

How about changing the settings on the screen saver/power options so that the machine does not sleep?

 

Just have the screen saver come on...

Copper Contributor
Posts: 12
Country: USA

Re: Email problem on Act!2010

Thanks for the reply. It seems to me that a robust CRM should not be affected by things like a screen saver coming up and affecting its operation. Anyway, I seem to have solved the problem, I think. The computer is an ASUS eeePC (netbook). In other applications as well as ACT!, it took a long time to load and execute. The computer came with 1 GB of memory. I maxed it out at 2 Gb and set up a speed boost with an SD card. Unit runs much faster and the email problem seems to be a thing of the past.

 

Again, thanks for your input.

 

FG