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Email messages

New Member
Posts: 9
Country: USA

Email messages

Running Act Version 11 wiht WindowsXP Pro. I seem to be missing all my email messages. I've been doing daily backkups, where can I retrieve emails from?

 

Thanks for your help!

Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Email messages

Are you referring to email messages that are attached to contact records (History tab) or to emails within the Act! Email program?

 

If you are referring to the History tab, it may be the filters have been changed.  Reset them to 'All' and see if the items are visible.

Greg Martin
Sage
New Member
Posts: 9
Country: USA

Re: Email messages

I guess I'm referring to messages with the Act email program. There were msgs in the inbox at one point, and gone the next. I couldn't find the message anywhere.

 

I've been doing automated full daily backups. How can I try to retrievce them from the  backkup? If not there, is there some other way?

 

Thanks very much for your help!

Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Email messages

Chris,

Please see your Private Notes.

Greg Martin
Sage