Community
Showing results for 
Search instead for 
Do you mean 
Reply

Email messages disappearing from Inbox

New Member
Posts: 3
Country: USA

Email messages disappearing from Inbox

[ Edited ]

Hello all,

 

I was wondering if anyone could help with an issue I am having with email messages. They are randomly disappearing from my Inbox. I have Windows Mail configured with it. I am not deleting the messages, they are simply disappearing from my Inbox.

 

Any help will be greatly appreciated. Thanks!

 

Version:

 

CT! by Sage 2010 Version 12.0.409.0
English (United States)

[Edit: removed excess product information]

Silver Contributor
Posts: 1,813
Country: USA

Re: Email messages disappearing from Inbox

There is not really a way for ACT to be doing this, but just to convince yourself, you could stop the ACT services and keep trying. Are you downloading the emal into another machine? Any chance your filter within the email program is set to unread messages?

Test Drive Act! and Quickbooks over Citrix http://GoTryAct.com

Jon Klubnik| ActTrainer.com
(866)710 4228

ACT! Certified Consultant / ACT! Premier Trainer / ACT! Hosting Provider

New Member
Posts: 3
Country: USA

Re: Email messages disappearing from Inbox

and yet it has happened to several other people so I would say it can happen. I guess i will just call customer service today to see what can be done.