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Email mail merge to Outlook stops at 25 records

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New Member
Posts: 4
Country: USA

Re: Email mail merge to Outlook stops at 25 records

Ok, so what happens when we get a product update?  Will that wipe out this DLL swap?

 

Dave

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Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Email mail merge to Outlook stops at 25 records

Unable to say definitively.  Since we don't know which program(s) it is conflicting with, an update may reintroduce the issue.  We have only seen this once, and the resolution was the same - replace the dll with a version of the file in the article.

Greg Martin
Sage
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New Member
Posts: 4
Country: USA

Re: Email mail merge to Outlook stops at 25 records

I can now tell you what happens when program updates are applied.  You get a panic call from the user who needs to send 500 emails and they are there until 10:00 pm sending emails manually 25 at a time.  I am going back now to reapply this fix.

 

Please get this fix incorporated into the standard release ASAP!!

 

Dave

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New Member
Posts: 2
Country: USA

Re: Email mail merge to Outlook stops at 25 records

I can't locate this article.

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Copper Elite Contributor
Posts: 149
Country: Australia

Re: Email mail merge to Outlook stops at 25 records

Hi GMG,

this is because the SageACT! knowledge base links no longer work.

you can look up the same article numbers on the Swiftpage knowledge base though.

Swiftpage KB can be accessed here: http://kb.swiftpage.com

and the article you want is here: http://kb.swiftpage.com/app/answers/detail/a_id/28237/

Cheers,
Jared Dalrymple | Technical Consultant | P:+61 7 3423 3551
jared@evolutionmarketing.com.au | Evolution Marketing Services