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Email issue

New Member
Posts: 23
Country: USA

Email issue

I did do a search before posting this, all I could find was years old postings.


Outlook is not in the window to select for the email program. Nothing appears there. 


Is there a for Win7, ACT 2011, 64 bit laptop, QuickBooks 2013, Outlook 2010 and the add on QSalesData installed? Past posts say uninstall Microsoft Visual C+++ ver 9.0.21022 and reinstall from the install CD. 


I see the Microsoft Visual C++ installed MULTIPLE times ( total of 24 times, 86 and 64) from 2005 to 2012 including 2008 11 times all different versions and the 9.0.21022 has 2 versions installed.  


I hate to start un-installing things that are going to effect other programs. The email worked with Outlook 2010 for while, but now does not. I recently installed QSalesData program - only major change to system. 


Any help is greatly appreciated. 



Platinum Elite Contributor
Posts: 6,867
Country: USA

Re: Email issue

That shud show as available unless you have the 64-bit version of Outlook installed. It needs to be the 32-bit version.

Roy Laudenslager
Retired ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer