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Email history for secondary contacts...

SUI
New Member
SUI
Posts: 3
Country: United States

Email history for secondary contacts...

‎08-21-2008 06:55 AM

When composing an email message for a secondary contact, the history is not being recorded.  I just upgraded to 2009 from 2005...that worked just fine in the 2005 version.  Is this no longer a feature??

Thanks,

Corey

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Platinum Elite Contributor
ghollister
Posts: 6,537
Country: USA

Re: Email history for secondary contacts...

‎08-28-2008 03:08 PM

In the current versions of ACT!, emails to secondary contacts are not attached to the main contact's history.  This is due to the difference in the way secondary contacts are handled in 2005 and the current versions.

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.

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