Help, after working fine for a year my email folders stopped opening. I can not get to all of my archived mail and I can not send any messages from Act! I did the act8diag thing from the Knowedgebase and that is ok. Any ideas???
I believe you are using Internet E-mail. do you see the acte-mail messagestore in the act8diag and is it online? Did you go under Tools-- preferences- E-mail System Setup and edit and Advanced Tab to see if the test connection works.