Community
Showing results for 
Search instead for 
Do you mean 
Reply

Email de-linked

New Member
Posts: 2
Country: United States

Email de-linked

I lost my email link in ACT to Outlook.  ACT! goes through the email set up, but does not find Outlook, so I get nowhere, and the program freezes.  Any help?
Moderator
Posts: 4,395
Country: USA

Re: Email de-linked

When setting up the email system, Outlook is not showing as a selection?  What version of ACT! and Office?

 

Try rebuilding preferences.

- Close ACT!

- Go to Start and select Run. 

- Type actdiag and click Ok. 

- From the Tools menu, select Delete Preferences.

 

New Member
Posts: 2
Country: United States

Re: Email de-linked

ACT! 6.0 and Outlook 2003.  I tried your suggestion, but did not see a Tools menu, but other menu items.  Maybe it's different in 6.0.  So I'm still de-linked; ACT! cannot seem to find outlook when it asks to set up my email.  I still don't know what to do.  Can you help?