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Email database detached

Avid Listener
Posts: 61
Country: United States

Email database detached

Using ACT 2007, I found all my Internet Mail folders missing. Ran ActDiag, and found the email database pointing to the wrong folder. I unattached the database, but I don't know how to reattach the correct one. Please help. John
Nickel Super Contributor
Posts: 584
Country: USA

Re: Email database detached

Hi, If you detached the EmailMessageStore database, ACT should automatically reattach it when it is launched. However, if it is not attaching the correct database you will need to contact support. They have a tool that allows them to attach specific databases.