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Email Templates sending out with text struck out and faulty formating

New Member
Posts: 2
Country: Canada

Email Templates sending out with text struck out and faulty formating

Hello

We have been having major issues with sending email templates or any email direct from ACT 2009.   The recipient receives an email with some sentences struck out, other words in different font and images replaced with odd characters.  Our IT department has determined the problem is not coming from our Outlook program and it is only when emailing through ACT that the problem exists.

Any thoughts?