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Email Template

New Member
Posts: 3
Country: Canada

Email Template

Hi,

 

Ur problem is that when we creat a email template the Word the file will save with no data.

 

can somebody help please

Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: Email Template

Hello Veronique,
Welcome to the Sage ACT! Community. Can you please provide some additional information?
- What version of ACT! are you using?
- What version of MS Word?
- To clarify, when you run a mail merge for an ACT! Word template (.adt file), the resulting document has no data; or it does have data, but when you save it as Word doc, it has no data?

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.

New Member
Posts: 3
Country: Canada

Re: Email Template

Hi M. Hollister

 

We are using the Act prenium 2011 version 13.1.111.0 hotfix1 English (Canada)

We are using Microsft Word 2010 on Windows 7 and or OS is Windows 7

 

The problem is that we save the file as a .adt file but when we reopen it the page is blank, also the file size is 0 kb.

 

Thank you