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Email - Other activity

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Copper Contributor
Posts: 152
Country: Canada

Email - Other activity

Is there away to emails recorded as Email vs Other?

 

I need to do time tracking, and in preferences you cannot set a default time for "other"

 

Thanks

Tom David Moxam
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Platinum Elite Contributor
Posts: 14,849
Country: Australia

Re: Email - Other activity

No ... I guess no one has thought the emails have a default time

 

You might post a request for this feature to be considered for a future version here -
http://community.act.com/t5/SHARE-YOUR-IDEAS/idb-p/ideas

Input from this web page goes directly into a database that management has direct access to read, and which they also track and gather statistics on. It also allows other users to vote on these so Sage can get an idea of the demand

This article might help word the request to make it easier for management to look at it:
http://blog.glcomputing.com.au/2011/01/how-are-product-management-decisions.html

 

 

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Silver Contributor
Posts: 3,413
Country: USA

Re: Email - Other activity


@Oldlaxdude wrote:

Is there away to emails recorded as Email vs Other?

 

I need to do time tracking, and in preferences you cannot set a default time for "other"

 

Thanks


 

is this recorded history?  why not create a custom activity type?

-MM
World Famous ACT! Certified Consultant @ www.ActiveSales.net
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Copper Contributor
Posts: 152
Country: Canada

Re: Email - Other activity

Emails are automatically stored in history as Other.

You cannot set defaults for other.
Dont know of way to change emails to be recorded as anything g else than other.

Tom David Moxam