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Email Merge not sending out Immediately

New Member
Posts: 28
Country: United States

Email Merge not sending out Immediately

Hello All,

My client is trying to send an email merge. I've gone through the process many times with clients and never really had a problem.

 

BUT, this time, rather than sending out the emails, it is creating them and putting them in the task bar and NOT sending them out. I thought - we'll maybe it has something to do with the spell check requirement that she had set - but that didn't change anything. I've also tried using the Word template as well as the Act template.

 

Any suggestions?

 

We are using:

Outlook 2003

Exchange SBS 2003

Act 2008

 

Thanks in advance.

Moderator
Posts: 4,395
Country: USA

Re: Email Merge not sending out Immediately

Are you attaching anything to the emails?  Does this happen with any template?
Bronze Elite Contributor
Posts: 2,546
Country: New_Zealand

Re: Email Merge not sending out Immediately

Working as designed if you merge to one record only. Try merging to more than one record.

Graeme Leo
Xact Software - consultants and developers
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