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Email Mail Merge only sends 20 or so and then stops

New Member
Posts: 1
Country: Canada

Email Mail Merge only sends 20 or so and then stops

[ Edited ]

Hi there,

 

We have been trying to send an email merge out to 160 contact approx.  The first merge stopped after it got the the "C" 's and the second one stopped after the "H" 's.  We are synced through Outlook.   PLEASE HELP!

Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Email Mail Merge only sends 20 or so and then stops

When it's this low, this is usually a limit imposed by the email server (eg the ISP)

Going via Outlook, you'll usually get between 100-150 before Outlook chokes
Bronze Super Contributor
Posts: 1,679
Country: Australia

Re: Email Mail Merge only sends 20 or so and then stops

If it's after 25 emails that the merge fails, try this kb:
Sage ACT! Mail Merge Only Completing Merge to 25 Contacts

http://kb.sagesoftwareonline.com/app/answers/detail/a_id/28237/ 

 

 

ADT
New Member
Posts: 3
Country: United_Kingdom

Re: Email Mail Merge only sends 20 or so and then stops

My ISP (TalkTalk) has just confirmed to me that their server places a 20 email limit on batch emails.

 

My website hosting and email provider (123-Reg) limits them to 200 per hour and 500 per day.

 

Hope this helps.

 

ADT

Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Email Mail Merge only sends 20 or so and then stops