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Email Issue 80040154

New Member
Posts: 6
Country: USA

Email Issue 80040154

I get a message when trying to use the email function.  Retrieving the COM class factory for component with CLSID {741BEEFFD-AEC0-4AFF-84AF-4F61D15F5526} failed due to the following error: 80040154.  I have Microsoft 2010 on Windows 7 Pro Service Pack 1.  How do I fix this issue?

Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: Email Issue 80040154

Hello AFHJR,
This error can be caused by an unregistered library file. Please see the following Knowledgebase article for a possible solution:
http://kb.sagesoftwareonline.com/app/answers/detail/a_id/23311/kw/23311

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.