09-17-2011 10:30 PM - edited 09-17-2011 11:14 PM
I just installed and licensed Act! Pro 2012 - loving it. I'm really looking forward to learning and helping here on this board. I've used Goldmine for the last 12 years - let's hope this old dog can learn new tricks!
Here's my quirk: In order for email history to show up after I send or receive, I have to hit the F5 refresh button to make it appear. That seems odd to me as I would have thought it would post immediately in the history tab.
Using Outlook 2003
Word is NOT email editor
Act! settings are for Subject and message
Using Windows 7
Running most current version of Act! Pro 2012 with Hotfix 1
09-19-2011 11:20 AM
Quick answer is you either 1) wait, 2) leave the record and come back, or 3) choose f5 to refresh. A little quirky, but really not a good work around.
09-19-2011 10:31 PM
The ACT! program and the SQL server which actually contols the database are twi different entities. When you create the history entry it's saved to the database but must be then called up from the SQL server to be displayed on the screen.