Community
Showing results for 
Search instead for 
Do you mean 
Reply

Edit Drow Down List On Cleared Calls

Bronze Contributor
Posts: 1,393
Country: USA

Edit Drow Down List On Cleared Calls

ACT 2010

Windows 7, Enterprise

 

I may have asked this before, but I didn't see it in the history.

 

Is there a way to edit the drop down list for action taken besides "Call Attempted", "Call Completed" etc?  For example, I would like to add "LVM" and then in the results area put what the message was about. 

 

I apologize in advance if I already asked this question and wasn't able to find the answer.

 

Regards to all,

John Purdy
ACT! Premium 2016 (V. 18)
Main: HP 9470M 8GB, Win 10 Pro, & Exchange 2013 & Office 365, 32bit
Remote: Dell XPS Ultrabook with 4GB & Win 10 Pro, Office 365 32bit & Exchange 2013
Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: Edit Drow Down List On Cleared Calls

John,

For the activity types of Call, Meeting, and To-Do, you cannot edit the results list. You would need to create a custom activity type and then add your own results. This is done by going to Schedule/Manage/Activity Types from the main menu.

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.