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ERROR MESSAGES- NEED TO REINSTALL

New Member
Posts: 1
Country: USA

ERROR MESSAGES- NEED TO REINSTALL

My computer is running very slow, and keeps throwing out ACT error codes. Our IT guy recommended that we uninstall ACT and Reinstall but I can not find a step by step on how to. We have a server which houses ACT but have several computers sharing the same ACT database. PLEASE HELP! Thank you!

 
Copper Super Contributor
Posts: 71
Country: Germany

Re: ERROR MESSAGES- NEED TO REINSTALL

Make a backup. Deinstall Act! via programs and features. Delete "C:\Program Files (x86)\ACT" if it still exists afterwards. Then install act the same way you did last time.
Jan Teske
ACC
jbt consulting
Copper Contributor
Posts: 56
Country: USA

Re: ERROR MESSAGES- NEED TO REINSTALL

Find a new IT guy. That is his job.