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ERROR MESSAGES- NEED TO REINSTALL

New Member
Posts: 1
Country: USA

ERROR MESSAGES- NEED TO REINSTALL

My computer is running very slow, and keeps throwing out ACT error codes. Our IT guy recommended that we uninstall ACT and Reinstall but I can not find a step by step on how to. We have a server which houses ACT but have several computers sharing the same ACT database. PLEASE HELP! Thank you!

Administrator
Posts: 1,372
Country: United_Kingdom

Re: ERROR MESSAGES- NEED TO REINSTALL

Which version of Act! do you currently have installed? You can find this by going to Help > About Act!

Once you know, you should be able to find detailed installation instructions on our knowledge base ( http://kb.act.com ) - just search for "install" and your version.

To uninstall, just find Act! in the Programs and Features list on your PC and choose "Uninstall".

I do recommend backing up your database before any of this though, just in case.