02-01-2014 10:33 AM
This is my first post
Act Version: 16.0 Hot Fix 4
MS Office 2010
ACT is on 2 home computers and shared on home network. While putting a new monitor on the computer that is sharing ACT the following occurred:
When I try to back up I get the following:
02-04-2014 10:01 AM
Given the information that you provided in regards to putting a new monitor on the computer, this could very well be caused by DPI settings if you changed them to be anything higher than 100%. Try to reduce it to 100% and see if the errors about encountering an error and the size of your calendar still persist. See the following knowledgebase article for more information: http://kb.swiftpage.com/app/answers/detail/a_id/26349
As for your "Cannot insert duplicate key row" error, that's a SQL Server error. You can resolve this by following the following knowledgebase article: http://kb.swiftpage.com/app/answers/detail/a_id/28141
03-01-2014 08:37 PM
My first post too. I have the exact same problem with the Calendar. We have a network system with a computer server. We have 5 workstations, and just today, we started getting errors with the Calendar. When you click the Calendar, you get the error mentioned above. The rest of Act! seems Ok.
Nothing has changed that I know of in our system. And it happens on all 5 workstations, which makes me thing there is something in the data. I've run the repair tool, and it goes through OK.
I checked my settings on the machines, and they are all running their text size at 100%. Nothing "large".
Not sure why all of a suddent this would happen....