EMail Save Message As A Default

[jnpurdy]

Act VER 10

I would like to save eMail messages with the full message and attachment as the default and can't seem to find where I can make that change.

Thanks for any help you are willing to share.

John Purdy

[dlunceford · Accepted solution]

John,

What email system are you using?  If you're using Outlook, where are you sending from (Outlook or ACT! Email)?

Follow the appropriate knowledge base article.

How To Record History as E-mail Sent or as an Attachment.

How to Set the ACT! Default History Type in Microsoft® Outlook®

[dlunceford · Accepted solution]

John,

What email system are you using?  If you're using Outlook, where are you sending from (Outlook or ACT! Email)?

Follow the appropriate knowledge base article.

How To Record History as E-mail Sent or as an Attachment.

How to Set the ACT! Default History Type in Microsoft® Outlook®