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EMail Save Message As A Default

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Bronze Contributor
Posts: 1,393
Country: USA
Accepted Solution

EMail Save Message As A Default

Act VER 10

 

I would like to save eMail messages with the full message and attachment as the default and can't seem to find where I can make that change.

 

Thanks for any help you are willing to share.

 

John Purdy

John Purdy
ACT! Premium 2016 (V. 18)
Main: HP 9470M 8GB, Win 10 Pro, & Exchange 2013 & Office 365, 32bit
Remote: Dell XPS Ultrabook with 4GB & Win 10 Pro, Office 365 32bit & Exchange 2013

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Solution
Accepted by topic author jnpurdy
‎09-25-2015 03:20 AM
Moderator
Posts: 4,395
Country: USA

Re: EMail Save Message As A Default

John,

 

What email system are you using?  If you're using Outlook, where are you sending from (Outlook or ACT! Email)?

 

Follow the appropriate knowledge base article.

 

How To Record History as E-mail Sent or as an Attachment.

How to Set the ACT! Default History Type in Microsoft® Outlook®

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Solution
Accepted by topic author jnpurdy
‎09-25-2015 03:20 AM
Moderator
Posts: 4,395
Country: USA

Re: EMail Save Message As A Default

John,

 

What email system are you using?  If you're using Outlook, where are you sending from (Outlook or ACT! Email)?

 

Follow the appropriate knowledge base article.

 

How To Record History as E-mail Sent or as an Attachment.

How to Set the ACT! Default History Type in Microsoft® Outlook®