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EMail Save Message As A Default

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Bronze Contributor
Posts: 1,443
Country: USA
Accepted Solution

EMail Save Message As A Default

Act VER 10

 

I would like to save eMail messages with the full message and attachment as the default and can't seem to find where I can make that change.

 

Thanks for any help you are willing to share.

 

John Purdy

John Purdy
ACT! Premium V. 18
HP ENVY 17m, 16GB, & Office 365, 32bit, 1TB HDD.

Accepted Solutions
Solution
Accepted by topic author jnpurdy
‎09-25-2015 03:20 AM
Moderator
Posts: 4,395
Country: USA

Re: EMail Save Message As A Default

John,

 

What email system are you using?  If you're using Outlook, where are you sending from (Outlook or ACT! Email)?

 

Follow the appropriate knowledge base article.

 

How To Record History as E-mail Sent or as an Attachment.

How to Set the ACT! Default History Type in Microsoft® Outlook®

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Solution
Accepted by topic author jnpurdy
‎09-25-2015 03:20 AM
Moderator
Posts: 4,395
Country: USA

Re: EMail Save Message As A Default

John,

 

What email system are you using?  If you're using Outlook, where are you sending from (Outlook or ACT! Email)?

 

Follow the appropriate knowledge base article.

 

How To Record History as E-mail Sent or as an Attachment.

How to Set the ACT! Default History Type in Microsoft® Outlook®