08-25-2008 08:44 AM
Act VER 10
I would like to save eMail messages with the full message and attachment as the default and can't seem to find where I can make that change.
Thanks for any help you are willing to share.
John Purdy
08-28-2008 10:47 AM
John,
What email system are you using? If you're using Outlook, where are you sending from (Outlook or ACT! Email)?
Follow the appropriate knowledge base article.
How To Record History as E-mail Sent or as an Attachment.
How to Set the ACT! Default History Type in Microsoft® Outlook®
08-28-2008 10:47 AM
John,
What email system are you using? If you're using Outlook, where are you sending from (Outlook or ACT! Email)?
Follow the appropriate knowledge base article.
How To Record History as E-mail Sent or as an Attachment.
How to Set the ACT! Default History Type in Microsoft® Outlook®