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E mailing from Act

New Member
Posts: 3
Country: USA

E mailing from Act

I have never been able to e mail from Act after going through all the Help instructions. As always it most likely a simple solution but I could sure use the answer if some one could help?

Platinum Super Contributor
Posts: 5,275
Country: USA

Re: E mailing from Act

Hello Andrew,
Welcome to the Sage ACT! Online Community!

For the Community members to better assist you, please provide additional details to your issue:
- Version of Sage ACT!?
- Operating System?
- Are you getting an error? If yes, what is the error?
- Is it that an option(s) is missing? What option?
- If setting up with Outlook, what version of Outlook?
Greg Martin
Sage
New Member
Posts: 3
Country: USA

Re: E mailing from Act

Hello,

The message I receive is could not connect server to Gmail.com

New Member
Posts: 3
Country: USA

Re: E mailing from Act

Hello  again Greg Martin,

 

Sorry for the incomplete message.

 

My Sage Act system is Sage Act Pro 2011

My operating system id Windows Vista

I use the internet Gmail account.

the error message is could not connect server to gmail.com

 

Thank you,

AndyG

 

 

Copper Elite Contributor
Posts: 257
Country: Australia

Re: E mailing from Act

Hi Andrew

 

If you are using the internet mail option in ACT 2011 please take a look at this KB Article which explains how to setup internet email.  Please see the Note at the beginning of the article which mentions the incoming and outgoing ports available for setup.  I believe gmail uses different ports to the ones specified, so its probably why you have never been able to get it working.

 

If you have Outlook, or outlook express you could look at setting up your pop3 gmail account through one of those programs and then link your act email preference to that program.

http://support.google.com/mail/bin/answer.py?hl=en&ctx=mail&answer=12103 This link will walk you through setting up your pop3 gmail on your desktop computer.

Hope this helps.

 

Kind regards

Cherie Buttsworth
ACT! Certified Consultant
Simply PC
cherie@simplypc.com.au
Copper Elite Contributor
Posts: 257
Country: Australia

Re: E mailing from Act

PS.  ACT 2012 and 2013 now have full integration with Google services.

Cherie Buttsworth
ACT! Certified Consultant
Simply PC
cherie@simplypc.com.au