01-17-2011 02:57 PM
I have only two active ACT 2010 files (running Windows 7 on Sony Vaio). I have several email addresses that I wish to use for mail merge. But no matter how many times I go through the email set up and select the email account from which I wish to send my merge a test run always shows the message coming from the other email address. How does one make sure that the address selected is actually selected? I do shut down and restart the program. Note; the email test option in the set up procedure never works. However the test run does actually send the message. Huh?
01-19-2011 03:02 AM
When you do a mail merge it will always use your default address unless you setup multiple profiles in Outlook. The alternative is to use a 3rd party mail merge program like the one fron Northwoods www.crmaddons.com which allwos you to configure both outgoing and reply to address.