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E-mail settings

New Member
Posts: 8
Country: USA

E-mail settings

I have only two active ACT 2010 files (running Windows 7 on Sony Vaio). I have several email addresses that I wish to use for mail merge. But no matter how many times I go through the email set up and select the email account from which I wish to send my merge a test run always shows the message coming from the other email address. How does one make sure that the address selected is actually selected? I do shut down and restart the program. Note; the email test option in the set up procedure never works. However the test run does actually send the message. Huh?

Bronze Contributor
Posts: 955
Country: Australia

Re: E-mail settings

When you do a mail merge it will always use your default address unless you setup multiple profiles in Outlook. The alternative is to use a 3rd party mail merge program like the one fron Northwoods www.crmaddons.com which allwos you to configure both outgoing and reply to address.

Paul Buchtmann
pbuchtmann@ozemail.com.au Australia
Australia's First ACT Consultant (1989)

FREE Record History to change default to Call or To-Do for ACT! 2010-2012 versions. Custom versions also available.