08-06-2011 01:51 PM
I am having some strange problems. I realize that Outlook 2010 is not fully integrated with Act 2010. However, I followed the procedures in the Knowledgebase article 26713, and I get the acknowledgment that Act is using Outlook under preferences.
However, when I send an e-mail from ACT it does not record the e-mail in the history tab. Also, in some instances, I cannot find the e-mail in the Sent Items folder in Outlook .
I do have the ACT icons appearing in Outlook and I'm able to do Quick Attach, etc.
Any suggestions how I can fix this (other than upgrading to ACT 2011 which I can't afford )?
08-06-2011 07:16 PM
You might want to try this add-in from one our developement partners that allows ACT! 2010 to integrate with Office 2010. Only $19.95 with a free trial:
Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.