12-22-2008 11:17 PM
I can not record any history when sending or receiving e-mail with Outlook with Act
I am using Windows Vista 64 bit. I installed Act 2009 v11.0 before installing Outlook 2007. (I don't know if this could be a problem with the order of installing these programs)
When sending e-mail through Act using Outlook, there are no add-ins or any Act icons in Outlook.
I tried to add Act address book in Outlook and get this error message:
The account you added is not fully configured. It might not work properly until re-configured correctly.
Thank you in advance for your help
12-23-2008 08:26 AM
I uninstalled and reinstalled Act.
I can now see the Act Address Book in Outlook.
However I still do not have the "add-ins" tab in Outlook. I can not record my e-mail history.
06-01-2009 01:29 PM
I also do not have the history being recorded, and have ACT 11 / (outlook 2007) -- Everything was working fine and properly on this PC with ACT 10... and I simply uninstalled 10 - and installed 11 Full
any help would be appreciated
06-01-2009 01:37 PM
07-09-2009 03:43 AM
this is a bit tricky.
I had the same Problem with VISTAx64 and the Act.Outlook.Service.exe
What you have to do, is to look for a Little Tool. It is called "Microsoft (R) .NET Framework CorFlags Conversion Tool." Corflags.exe.
First: Run the Task-Manager and kill the Task "Act.Outlook.Service.exe".
After this, go to the ACT-Installation Directory with a ADMIN DOS-Prompt. Copy the CORFLAGS.exe in the same Directory where the "Act.Outlook.Service.exe" is.
then type in:
You shoud see something like this:
E:\Program Files (x86)\ACT\Act for Windows>Corflags Act.Outlook.Service.exe
Microsoft (R) .NET Framework CorFlags Conversion Tool. Version 3.5.21022.8
Copyright (c) Microsoft Corporation. All rights reserved.
Version : v2.0.50727
CLR Header: 2.5
PE : PE32
CorFlags : 9
ILONLY : 1
32BIT : 0
Signed : 1
The important thing is: "32Bit: 0" this has to be "= 1"
You can do it with:
"Corflags Act.Outlook.Service.exe /32Bit+ /Force"
After this, restart the "Act.Outlook.Service.exe". It shoud work now. The Queue Directory will now be cleared.
12-18-2009 09:34 PM
Did you go into the Outlook trust center and enable the act add-in? Also, I have had history problems and found that it was how my outlook was setup in act.