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E-mail attachment still a problem

Copper Elite Contributor
Posts: 158
Country: Brazil

E-mail attachment still a problem

I had severe problems to attach Outlook messages to my database.

Things were worst a week ago.

I reviewed Outlook rules. Deleted those related to ACT. Reboot. Created new ones based one articles in knowledgebase docs.

Now incoming messages attach just fine.

Outgoing message..Only if, in Outlook, I go to "Quick Attach" or other options in Outlook panel.

If I mail merge docs or e-mail messages messages are attached.

Should I create rules for outgoing messages too?

I appreciate any tip.

Mac, Jorge A. Mac Genity
Using ACT! by Sage 2013 Pro Version 15.1.108.0, on Windows 7
Intel Core I7-2600 CPU @ 3,40 GHz
12,0 GB - 64 bits - NVidia GForce GTX 360 SE