08-05-2011 04:11 PM
I had severe problems to attach Outlook messages to my database.
Things were worst a week ago.
I reviewed Outlook rules. Deleted those related to ACT. Reboot. Created new ones based one articles in knowledgebase docs.
Now incoming messages attach just fine.
Outgoing message..Only if, in Outlook, I go to "Quick Attach" or other options in Outlook panel.
If I mail merge docs or e-mail messages messages are attached.
Should I create rules for outgoing messages too?
I appreciate any tip.