Community
Showing results for 
Search instead for 
Do you mean 
Reply

E Mails Disappearing from Act

New Member
Posts: 1
Country: United States

E Mails Disappearing from Act

I have had Act 11/2009 since October.  Twice now I have left the computer to do something and come back and all the e mails in my act mailbox have disappeared.  This includes new e mails, deleted, sent, as well as my folders that I have saved e mails in.  All are gone. Anyone have any helpful advice.  This is creating major problems for me.
Moderator
Posts: 4,395
Country: USA

Re: E Mails Disappearing from Act

Sounds like the computer is going into hibernation when left idle for a certain amount of time.  This could cause the emails to disappear.

 

Please call into tech support, they will have a utility to retrieve the emails.

 

 

ACT! Customer Support - 770-724-4900 or 866-903-0006