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E Mails Disappearing from Act

New Member
Posts: 1
Country: United States

E Mails Disappearing from Act

I have had Act 11/2009 since October.  Twice now I have left the computer to do something and come back and all the e mails in my act mailbox have disappeared.  This includes new e mails, deleted, sent, as well as my folders that I have saved e mails in.  All are gone. Anyone have any helpful advice.  This is creating major problems for me.
Posts: 4,395
Country: USA

Re: E Mails Disappearing from Act

Sounds like the computer is going into hibernation when left idle for a certain amount of time.  This could cause the emails to disappear.


Please call into tech support, they will have a utility to retrieve the emails.



ACT! Customer Support - 770-724-4900 or 866-903-0006