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E-Mail history

New Member
Posts: 46
Country: USA

E-Mail history

I need more suggestions on getting my email to record history.  It works fine with a mail merge but does not record a history on single emails even if initiated by clicking on email field in Act.  The Act address book is active in Outlook and ACT Services Process is running.

 

What else can I check.

Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: E-Mail history

Hello ecbuck1,
Please see the suggested solutions in the Knowledgebase article:
http://kb.Sagesoftwareonline.com/cgi-bin/Sagesoftwareonline.cfg/php/enduser/std_adp.php?p_faqid=1994...

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.