Community
Showing results for 
Search instead for 
Do you mean 
Reply

E-Mail Messages Appears in Drafts Folder Instead of Sent Items After Performing Mail Merge

New Member
Posts: 2
Country: USA

E-Mail Messages Appears in Drafts Folder Instead of Sent Items After Performing Mail Merge

I have follwed the suggested corrective action and my mailmerg emails go to the draft folder in Outlook 2007.  Any ideas?
Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: E-Mail Messages Appears in Drafts Folder Instead of Sent Items After Performing Mail Merge

Hello SalesRep3170,

Welcome to the ACT! Online Community. In regards to your issue, I have seen the following setting changes in Outlook 2007 work in some cases:

 

- Tools > Options > Preferences > Email Options > Advanced Email Options

- Change value for "AutoSave items in:" to Outbox

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.

New Member
Posts: 1
Country: Canada

Re: E-Mail Messages Appears in Drafts Folder Instead of Sent Items After Performing Mail Merge

Hi

 

I have the same issue using ACT 2010 and Outlook 2010 (French version), all merged documents get stock in Draft folder (Named Brouillons). After a few tries it got started, although some get stuck and must be sent manually...

Any idea how to resolve this ??