12-18-2009 06:20 AM - edited 12-18-2009 12:50 PM
Have version 22.214.171.124, Hotfix 1. Created a group named “Upcoming Birthdays.” Dynamic member rules are set as:
The first line is:
Field Type: Contacts
Field Name: ID/Status
Operator: Equal To (=)
The second line is:
Field Type: Contacts
Field Name: Birth Date
Operator: Within Next [days]
This dynamic rule produces no results. However, I have clients with birthdays in the next 40 days (from today). The Birth Day field is set as an Annual Event.
I did get results when I changed the Operator to: Month Equal [number] / Value: 12. The upcoming and past birthdays for the 12 month did appear in the group.
I did a “check and repair” and did add a fictitious client but nothing. Also, I changed the value to 180 days and still no results.
This worked previously, I do not know why the Within Next [days] operator suddenly is not working.
Keeping everything the same as in the example above I changed the Operator to: With Last [days]. This does provide results. The dynamic membership will look backward but the Operator will not look forwards. Please help. Thanks in advance.
This is an addendum by the author made later in the day of the original post:
I’ve tinkered around with this a bit and if I use a value greater than the number 13 with the operator Within Next [days] it does not create a dynamic group. However, if I use a value of 13 and less, it will create a dynamic group of those whose birthdays are within 13 days. How can this be remedied?
12-23-2009 09:46 AM
I did some testing with this operator as well and did not have consistent results. I will do some further testing and report as an issue. In the mean time, I would like to offer a suggestion to create a dynamic group for birthdays for each month of the year, so you can look at the upcoming months birthdays. Another alternative is to use the Annual Event option under the Lookup menu.
Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.
12-23-2009 01:37 PM
I've tested annual event lookup on two systems with ACT standard and ACT premium 2010. The lookup annual event (birthday) works looking at the past (previous 60 days), but doesn't work looking forward (next 60 days). I created new fields, entered new data, etc. The lookup future is broken.
Merry Christmas - Mike