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Duplication Checking is not enabled

New Member
Posts: 1
Country: United States

Duplication Checking is not enabled

I have used the scan for duplicate feature in the past. I'm now getting an error message and it won't perform a scan.

 

I went to Tools, Preferences, General Tab and moved down to Duplicate Checking. The enable duplicate checking box is grayed out and I'm not able to choose it.

 

How would I correct this problem?

Copper Super Contributor
Posts: 89
Country: USA

Re: Duplication Checking is not enabled

me too as they say...any ideas?

Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Duplication Checking is not enabled

Are you using a remote database?  The option is disabled in remotes, it would need to be set in the main/publisher database and then synchronization will pick up the settings.

Greg Martin
Sage
Copper Super Contributor
Posts: 89
Country: USA

Re: Duplication Checking is not enabled

Thank you, that was the issue for me. I was attempting that on a remote.
Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Duplication Checking is not enabled