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Duplicating Activities

New Member
Posts: 7
Country: USA

Duplicating Activities

My recurring activities duplicate.  It appears to happen when the activities roll over or when I syncronize with Outlook.  I am a long time ACT user (3.0) and usually can trouble shoot issues on my own.  This one has got me! 

 

There is a KB article on this for versions 6 thru 2010 but nothing current.

 

Any thoughts or suggestions?  Thank you.

 

ACT.PNG

Platinum Elite Contributor
Posts: 6,651
Country: USA

Re: Duplicating Activities

Outlook and ACT! handle recurring activities very different. Outlook creates discreet individual activities, ACT! creates a single activity with the recurring information embedded. When an ACT! recurring activity is synced with Outlook, Outlook creates the additional discreet activities. Then when synced back to ACT! these are seen as different activities resulting in duplicate activities.

Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129
New Member
Posts: 7
Country: USA

Re: Duplicating Activities

Thank you Roy.  Do you know of a workaround or solution?  Is there a way to only synchronize meetings and leave out calls, to-do's etc?

 

 

Platinum Elite Contributor
Posts: 6,651
Country: USA

Re: Duplicating Activities

There might be a third party add on that would be better. Check at www.actaddons.com.

Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129
New Member
Posts: 7
Country: USA

Re: Duplicating Activities

Thank you.