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Duplicate checking

New Member
Posts: 2
Country: United States

Duplicate checking

I have found that when I check for duplicates, with my current list of 4300+ contacts, I immediately get a notice that says, "No records were found that match the specified criteria."  I have it set to check first for Company, then Contact and then Phone.  I deal with many large engineering firms and may have 20 to 30 contacts in the same company at the same address.  In the past when I checked for duplicates, it might take a minute or two (as my super power memory recalls) to either cull out the dups or advise me there were none.  This instantaneous response makes me think I may have a value set incorrectly.
Copper Contributor
Posts: 63
Country: USA

Re: Duplicate checking

Sgoldman - try setting the dupe checking criteria to Company and Last Name and see if you get more results. 
Stacy Roach
Swiftpage Gold Drip Marketing Certified Consultant
San Francisco Bay Area
Email Stacy