09-14-2012 09:24 AM
I have just applied a range of hot fixes to Act 2011 SSP - taking it to Hotfoot 6.
I have also moved my Act 'Programs Directory' (where Exe is installed)
But my Act DB etc, remains in exactly the same directory (e: Drive) as before
Here's the example:
I had a referred by List that did have list values of (this is an example):
1) ACME Co
3) Call In
For most of my Contacts:
If I looked in the Value List for 'referred' by ACME Co is missing
Only WebSite/Call In/Walk-In appear.
If I go into Tools/Define Fields etc and Manage Drop Down Lists or Edit Drop Down Lists, its the same:
That is ACME is missing, but the other 3 are there.
If I specifically go to a contact, where I know in the past I had 'assigned' them ACME in the referred List.
Now with that Contact selected - If I go to the Drop down List (in the contact view) - low and behold - ACME appears in the Drop down list
(But ACME will still not appear in the Tolls/Define/Manage Lists section)
2) If I do a LookUp / Contact / Referred By 'contains' ACME
then the 1000 or so contacts where I had designated ACME as the Referred by value - all appear - and I can see ACME as the field value in the referred by column.
Can anyone help me 'get back' my missing Drop Down designations
I would say about 10 or so are missing out of the 40-50 Drop Down values I had in 'Referred By'
09-18-2012 07:20 AM