Community
Showing results for 
Search instead for 
Do you mean 
Reply

Download Act Pro 17 !!!!

New Member
Posts: 2
Country: Vietnam

Download Act Pro 17 !!!!

i need to download act pro 17, I have my serialnumber but no disc. Help?

Nickel Super Contributor
Posts: 414
Country: United_Kingdom

Re: Download Act Pro 17 !!!!

Even if you get the download and install v17 you will not be able to activate it due to the protexis licencing servers being discontinued, you will need to upgrade to the latest version.

 

This is the info about it

https://www.act.com/espanol/important-notice

New Member
Posts: 11
Country: Australia

Re: Download Act Pro 17 !!!!

This act rule is wrong!   I upgraded from older version to Act V16 with serial & activation code available and to V17 with serial number given. 

When I want to reload the V17 to a new computer, I cant do it and Act company wont support me. 

 

I paid for the software and I cant use it. Act company want to force me to go to higher version which I dont need

 

Can this problem be solved/ 

 

isnt that very wrong for Act company to do this? 

 

Bronze Elite Contributor
Posts: 2,633
Country: New_Zealand

Re: Download Act Pro 17 !!!!

[ Edited ]

Act! Pro v17 was released late 2014. Significant changes to Outlook 2013 and later required a rebuild of integration together with the license system changing. It is unfortunate that version 18.0 is the oldest version that was included in the licensing system changes. At approximately AU$330.00 to move to version 21 I think that is reasonable although I can understand the disappointment for those people on version 17.0 on just missing out.        

Graeme Leo
Xact Software - consultants and developers
Follow us on Twitter and check out our Blog


New Member
Posts: 11
Country: Australia

Re: Download Act Pro 17 !!!!

I have the same problem. Act company sold the program but they are not honouring the sales giving excuses. they are forciong youto pay ransom money to go to V21.  Act is bad company. 

 

Highlighted
Platinum Elite Contributor
Posts: 6,853
Country: USA

Re: Download Act Pro 17 !!!!

You bought a license to use the program. Read the user agreement.
Roy Laudenslager
Retired ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129
Moderator
Posts: 800
Country: USA

Re: Download Act Pro 17 !!!!

I'd like to add to Roy's statement above.

 

Act! v17 is an obsolete version of Act!  Our obsolescence policy is published very openly. 

Please refer to the following Knowledgebase article:

https://help.act.com/hc/en-us/articles/360024431773

 

and our obsolescence policy can be found here:

https://www.act.com/resources/obsolescence-policy

 

Look under the section marked "Products not supported by Swiftpage" and you will see we discontinued support for v17 on 11/30/17.

 

 

Additionally, the highest version of SQL v17 works with is SQL 2008r2, and Microsoft ended support on 7/9/2019.  From a security standpoint alone I would suggest an upgrade.

Billy Clark
Swiftpage
Act! Knowledgebase: http://kb.act.com
New Member
Posts: 11
Country: Australia

Re: Download Act Pro 17 !!!!

Coming with excuses does not mean Act is  right. 

 

Software was purchased. Buyers should be to use it as long as they want. 

When Act software was bought, there was absolutely  no mention of otehr sales terms. 

 

There was clear support for Act V6 and before. this  user is happy to go back to V6 from V17 as the usage on the features are very samll. 

 

Software producers are getting very greedy, arrogant, including Act company today.

 

this Act ransom/issue  has been reported to Australia consumer affairs.

Supporting documents will be provided