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Doing database maintenance clears ENTIRE calendar

New Member
Posts: 1
Country: USA

Doing database maintenance clears ENTIRE calendar

[ Edited ]

I'm running act 2010 as one of 3 remote users all syncing to the master database in our office.  When I tried to do database maintenance in my database to remove ONLY cleared activities more than two years old, Act erased ALL ACTIVITIES, not just for me but for every user's info in my remote database.  The entire calendar was wiped.  When the maintenance was complete. Act told me to reindex but I already could tell the calendar was empty as none of the dates were bold.

Looks like I have to go recreate the remote database from the master and restore it...  I can't do any database maintenance.

What gives?

Thank you!

Scott

Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Doing database maintenance clears ENTIRE calendar

Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Doing database maintenance clears ENTIRE calendar

Actually, forget that ... Outlook sync only an issue with ACT! 2011

Most likely, there is some damaged data in the activities table that need to be repaired