05-02-2008 08:35 AM
I currently use ver 9 and find the dialler very useful especially as I can record a brief history of the calls I make. I am about to buy 2008 to overcome a few minor things I don't like (such as not being able to sort documents by date!?) I am also about to take the pluge and make calls by VOIP.
Does the new version support this or will I have to dial manually? If it's the latter then I will probably not bother buying it.
05-02-2008 09:43 AM
05-02-2008 10:24 AM
05-02-2008 11:01 AM
I can't find any reference to it, I'm using Skype. I could import the contacts into the Skype program bet then I wouldn't automatically get the history windo pop up after the call. Suppose I could always do it manually!
If you are using Skype, you should have a look at itTAPI
It will work with both TAPI phone systems and Skype. It will dial and SMS via Skype to both Skype addresses and normal lines via Skype-out as well as handling CallerID on incomming calls.
06-04-2008 01:02 AM
MCSD... your site doesn't say if it supports Skype as the original poster requested. Does it?
Also, what sort of pricing is it?
06-05-2008 07:49 PM
The original post spoke of placing calls with VoIP, not specifically Skype. No, our product does not support Skype. Skype is not a "business class" phone system. We support any Broadsoft based phone system at present. here is a list of some of the carriers,
We charge $9.95 per month, per seat for our ACT! Integration product.
01-22-2009 08:38 PM
I wanted to see what kind of solution you found for your VoIP dialing... We now have a carrier in the UK, Hipcom which works with our product Call On CRM Take a look if your still looking for a good VoIP solution.
03-18-2009 04:33 AM