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Document trouble download web

Tuned Listener
Posts: 9
Country: Canada

Document trouble download web

Hi i'm working with ACT by Sage Premium web version 11.0.....

we upload file in act web but we're not able to download it once they are in the programe

 

QUESTION: is act 11.0 able to do this application or it's us and we have an programation trouble 

QUESTION:Will the new version(wich on 2010???) of act WEB able to download file from the site (slot document)

 

So I hope you have an answer for me as soon as possible

Thanks 

Thomas 

Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: Document trouble download web

Hello Thomas,

Welcome to the ACT! Online Community. Regarding your issue, I have some questions for clarification:

- When you say you are uploading a file, what process are you using? Are you saving web content, then attaching the file under the Documents tab or to a History entry?

- What web browser do your users have when accessing the ACT! for Web database?

- Are you receiving any error messages when try to open the uploaded files?

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.