01-16-2013 02:49 PM
Hi everyone. I am having some issues with ACT! Basically what is happening is whenever I change a field it leaves a grpahic article on the screen. Almost like it doesnt refresh the screen and leaves parts of the drop down boxes on the main screen. Can anyone point me in the right direction on how to solve this issue?
01-17-2013 05:56 AM
Welcome to the Sage ACT! Online Community!
This sounds like a video/display resources issue. Can you provide information about your system:
- Operating system
- Amount of RAM
Try reducing the 'Hardware Acceleration' setting: KB Article 17459
01-17-2013 06:23 PM
I believe you are correct about the video/display resource issue. The system is running Windows XP and had 3gigs of RAM currently. I did turn down the Hardware Acceleration settings and that appears to have resolved the issues. I am going to play around with it some more and see if it comes back up. Thank you for your help thus far.