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Display issues

New Member
Posts: 2
Country: USA

Display issues

Hi everyone. I am having some issues with ACT! Basically what is happening is whenever I change a field it leaves a grpahic article on the screen. Almost like it doesnt refresh the screen and leaves parts of the drop down boxes on the main screen. Can anyone point me in the right direction on how to solve this issue?

 

Thanks

Matt

 

Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Display issues

Hello Mattbds,
Welcome to the Sage ACT! Online Community!

This sounds like a video/display resources issue.  Can you provide information about your system:
- Operating system
- Amount of RAM

 

Try reducing the 'Hardware Acceleration' setting: KB Article 17459

 

Greg Martin
Sage
New Member
Posts: 2
Country: USA

Re: Display issues

I believe you are correct about the video/display resource issue. The system is running Windows XP and had 3gigs of RAM currently. I did turn down the Hardware Acceleration settings and that appears to have resolved the issues. I am going to play around with it some more and see if it comes back up. Thank you for your help thus far.