08-29-2013 02:37 PM
Recently I've noticed that when I place a call and use the dialogue box with a follow up activity, the original dialogue box disappears. When I click anywhere in ACT, one of the other programs' window blinks. I can't find the original dialogue box with Alt-Tab action either.
I close the window that blinked, and sometimes the box is there. Other times I have to close all the other windws, and voila, there is the box.
Has anyone else ever seen this?
09-03-2013 09:01 AM
Is this behavior consistent, or sporadic? I've seen similar activity in Act! before, but nailing down what was happening has been different the few times I've run across it. This is the first time I've seen it happen in the way you're describing.
You said this happens when you place a call. Are you using the dialer, or is this just when you click the call button at the top and select followup?
09-03-2013 11:44 AM - edited 10-02-2013 11:18 AM
Hi Billy and thanks for the reply.
Unfortunately, it is sporadic - or at least when I notice it I don't remember every click or key pressed. I would say generally it is when placing a call. But I think it is because I change active windows - but not sure.
I do use the dialer.
This is becoming more and more annoying. I would be interested to know if anyone else is having thisi problem.
I'm using 2 monitors, and I have to minimize a lot of windows before the original activity box will re-appear on the ACT window. You asked if there was any consistency -- I would say more if I touch Outlook and then try to find the activity again. Sometimes, though, it dissappears when I just click on the follow up button.
Hope this helps.