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Dialer problem

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New Member
Posts: 1
Country: Germany

Dialer problem

Nothing to do with MS Office. DB is local. OS: Windows 10 My Office machine is on 24/7. Every now and then, when I wake up my computer, I open ACT and then when I try to use the Dialer, it won't work. I have to close down ACT and reboot my computer. Then reopen ACT and the dialer works. Is there any way to correct so this stops happening? I have the program on my computer at home as well as my laptop. This problem is ONLY on the Office computer.

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Nickel Elite Contributor
Posts: 514
Country: Germany

Re: Dialer problem

Do you use the Dialer at home?
Basically your problem is a known problem which exists since a few years and Swiftpage doesn't care about it. We could offer a workaround which would require to use our Addon package Called "Optimum". It contains a CTI program which solves that.
Details : https://www.melville-schellmann.de/m_actoptimum_funktion_tiptap2.htm
Andreas Schlesselmann
Melville-Schellmann GbR
Germany
www.melville-schellmann.de