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Dialer & Activity Update Dialogue Box Disappears

Bronze Contributor
Posts: 1,443
Country: USA

Dialer & Activity Update Dialogue Box Disappears

When I use the system to make a call, the dialogue box disappears when scheduling the follow up.

 

  • Make a call:
  • Computer dials through a land line
  • Hang up line to enable my headset after dial is completed
  • Enter results in dialogue box
  • Schedule follow up and enter "regarding"
  • Click OK
  • There is no history dialogue box to click ok until I do a Alt-tab and then Alt-Tab back again.  Then the dialogue box appears.

This has been consistent in versions 2011, 2012, 2013 Beta, and 2013 Gold

John Purdy
ACT! Premium V. 18
HP ENVY 17m, 16GB, & Office 365, 32bit, 1TB HDD.
Platinum Elite Contributor
Posts: 14,484
Country: Australia

Re: Dialer & Activity Update Dialogue Box Disappears

Do you get the same without the dialler?
Select a contact and Ctrl-H to create a History
From the Hist box, create a Follow-up