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Dialer & Activity Update Dialogue Box Disappears

Bronze Contributor
Posts: 1,393
Country: USA

Dialer & Activity Update Dialogue Box Disappears

When I use the system to make a call, the dialogue box disappears when scheduling the follow up.

 

  • Make a call:
  • Computer dials through a land line
  • Hang up line to enable my headset after dial is completed
  • Enter results in dialogue box
  • Schedule follow up and enter "regarding"
  • Click OK
  • There is no history dialogue box to click ok until I do a Alt-tab and then Alt-Tab back again.  Then the dialogue box appears.

This has been consistent in versions 2011, 2012, 2013 Beta, and 2013 Gold

John Purdy
ACT! Premium 2016 (V. 18)
Main: HP 9470M 8GB, Win 10 Pro, & Exchange 2013 & Office 365, 32bit
Remote: Dell XPS Ultrabook with 4GB & Win 10 Pro, Office 365 32bit & Exchange 2013
Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Dialer & Activity Update Dialogue Box Disappears

Do you get the same without the dialler?
Select a contact and Ctrl-H to create a History
From the Hist box, create a Follow-up