10-12-2012 08:19 AM
I did a lookup of 35 contacts, selected them all and wrote a history as a group for an email sent, but it is showing the wrong details for the contacts. For example:
Adam is from Company A: when you look at his history it has Company B listed for that specific entry only. If you look at Company A's history, it has the contact for the entry a Charlotte from Company C.
All the histories seem to be in the right places but have muddled the names/companies.
Why is this? Is there a way to resolve without entering each history seperately? I often do group histories and that woul dbe most inconvenient.
We are running ACT 2007 I believe.
10-12-2012 08:33 AM